Ongoing support and quick fixes for technical issues, so your site keeps running without needing your constant attention.
WEBSITE HEALTH DASHBOARD example, sample data
5 tasks need attention
Uptime over the last 24 hours ● online
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01
For a one-off task, we document the problem, the plan of changes and how we'll check the result. You have a clear channel for requests and don't have to hunt for a new contractor every time your site needs a fix.
02
We take care of scheduled updates, backup checks, health monitoring and technical requests. Before any change, we assess the risks, set the priority and check the result on the devices that matter.
Website owners who don't have an in-house tech specialist but need their site to run reliably, stay updated and recover quickly when something goes wrong.
For a one-off task, we document the problem, the plan of changes and how we'll check the result. Scheduled updates and regular oversight are agreed separately; the combination with hosting and infrastructure is described under website maintenance for business.
If your site suddenly redirects to strange pages, your host has blocked it for malicious code, or the browser shows a warning, the site has most likely been hacked. We find and remove the malicious code, close the hole that let the attackers in, and get your site back into search results.
We add a Ukrainian version or switch your whole site to Ukrainian: copy, theme and plugin interface, customer emails, form and cart messages.
An accessible site works for people with visual, hearing or motor impairments, and for businesses selling to customers in the EU, accessibility is becoming a requirement. We check your site against the international accessibility guidelines (WCAG) and fix the key issues.
Before launch, or after an update or redesign, we test your site the way customers will use it: on different phones, browsers and screen sizes.
To assess a form error, a slow page or an update conflict, we need to reproduce the problem: the page address, the device and the action that triggers it. Then we identify the cause, the scope of changes and how to verify the fix.
After a fix, we check related scenarios too. Regular updates, backup checks and infrastructure need an ongoing arrangement, described under website maintenance. The request channel, response time and priorities are set by agreement, not by a one-size-fits-all promise of instant response.
Our main focus is WordPress, but we can assess other platforms case by case.
Yes, support is available both as one-off help and as monthly support.
Don't delete any files yourself, just message us: first we save a copy for analysis, then we clean it up.
06 / LET'S GET ACQUAINTED
Describe the task. Together we'll
work out the next step.
