Privacy Policy

1. General provisions

This Policy applies to the Boroda Expert website (the "Website"). The administrator of the Website and the contact for questions about the processing of personal data is Boroda Expert.

By using the Website or sending us information through its forms, you confirm that you have read this Policy. If you do not agree with its terms, do not submit personal data through the Website.

2. What data we may receive

• data you provide voluntarily: your name, phone number, Telegram contact, email address, website or profile address, a description of your task and your answers in forms;
• the context of your request from interactive modules: the service you selected, your choice in an interactive diagram or other information you decided to send along with your request;
• technical data: IP address, device and browser type, referring pages, traffic source, date and time of interaction, cookies and similar identifiers;
• correspondence and other data you share with us during further communication.

We do not ask you to submit special categories of personal data, passwords or bank card details through the forms.

3. How the data is used

• to respond to your request, clarify the task and prepare a proposal;
• to provide the services you ordered and communicate about the project;
• to improve the content, usability, stability and security of the Website;
• to analyze the performance of pages and advertising channels, if the relevant tools are connected;
• to comply with legal requirements and protect our legitimate interests.

4. Legal grounds for processing

Depending on the situation, data is processed on the basis of your consent, to take steps before entering into a contract or to perform a contract, to comply with legal requirements, or to pursue a legitimate interest that does not override your rights and freedoms.

You can withdraw your consent at any time by writing to us. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Who the data may be shared with

Data may be accessed by Boroda Expert employees and contractors, as well as by providers of hosting, email, CRM, automation, analytics and advertising services, only to the extent necessary for the task in question.

Some providers may process information outside Ukraine. In that case, processing takes place under those providers' rules and the applicable data protection requirements. We do not sell personal data.

6. Retention period and protection

Data is kept no longer than necessary to respond to your request, fulfill agreements, keep records, protect rights and comply with legal requirements. Once it is no longer needed, data is deleted or anonymized, unless further storage is required by law.

We apply organizational and technical security measures. However, no method of transmitting or storing information on the internet guarantees absolute security.

7. Your rights

You can request information about the processing of your data, access to it, its correction, updating, deletion or restriction of processing, withdraw your consent or object to processing in cases provided for by law.

You also have the right to contact the Ukrainian Parliament Commissioner for Human Rights or a court if you believe your rights have been violated.

8. Cookies and external links

Information about the use of cookies is set out in a separate Cookie Policy. The Website may contain links to third-party resources; their privacy rules are determined by their respective owners.

9. Social media, messengers and our CRM

Boroda Expert runs business pages on Facebook, Instagram, Threads, Telegram, WhatsApp, YouTube, TikTok and LinkedIn. Through our "Boroda Expert CRM" app and the official interfaces of these services, we publish our own posts and receive the messages you send us.

If you message us on social media or a messenger, we store in our CRM your name or username, your profile ID on that service, the text of your messages, any files you send and the date of contact. This data is needed only to reply to you, provide the service and keep a history of our communication. We do not sell it or use it for any other purpose. Data received through Meta platforms is processed in accordance with the Meta Platform Terms.

10. How to delete your data

To have your data deleted, including data received through Facebook, Instagram, Threads or WhatsApp, email [email protected] with the subject "Data deletion" or send the same request in the messenger where you talked to us. Include your name and username or phone number so we can find you.

We will delete the data from our CRM and correspondence within 30 days and confirm this in our reply. Data that the law requires us to keep will be deleted once the relevant retention period ends.

You can remove our app's access to your Facebook account yourself at any time: Facebook → Settings & privacy → Settings → Apps and websites.